FAQs

1. Where do you ship?

We currently ship to all locations across the United Arab Emirates (UAE).

2. How long does delivery take?

Orders are usually delivered within 2–5 business days after confirmation.

3. Do you offer Cash on Delivery (COD)?

Yes. We offer Cash on Delivery (COD) on eligible orders within the UAE.

4. How can I track my order?

Once your order has been processed and shipped, you will receive order updates. If you need assistance, please contact our support team.

5. Can I return my order?

Yes. Returns are accepted within 7 days of delivery, provided the item is unused, in its original packaging, and in resalable condition.

6. What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery and include clear photos of the item. We will review your request and arrange a replacement or refund if applicable.

7. What payment methods do you accept?

We accept Cash on Delivery (COD) and other payment methods available at checkout.

8. How can I contact Amperex?

📧 Email: support@amperex.store (ya apni real email agar support email abhi nahi bani ho)

💬 WhatsApp: +971 54 713 6170

🕒 Customer Support: 24 Hours a Day, 7 Days a Week (24/7)

9. Can I cancel my order?

If your order has not yet been shipped, please contact us as soon as possible. We will do our best to assist you.

10. Are your products covered by a warranty?

Warranty coverage depends on the specific product. If a product includes a warranty, the details will be mentioned on the product page.

Still have questions?

We're always happy to help.

📧 Email: support@amperex.store (ya apni real email agar support email abhi nahi bani ho)

💬 WhatsApp: +971 54 713 6170

🌐 Website: https://amperex.store⁠�

Thank you for choosing Amperex. We appreciate your trust and look forward to serving you.